## Microsoft word - gfi parent teen study_full data set.6.8.1

GFI SOFTWARE 2011 PARENT-TEEN INTERNET SAFETY REPORT –
TOPLINE DATA
TOPLINE DATA – PARENTS AND THEIR TEENS
Parents’ questionnaire begins on p.2; teens’ survey begins on p.10

METHODOLOGY SUMMARY
This survey is a probability sample – designed to be nationally representative - of 535 pairs of teens
ages 13-17 and their parents in households with Internet access
.1 Survey sponsored by GFI Software,
Inc.2 Data collection and tabulation by Knowledge Networks of Palo Alto, Calif. Survey design and
production by Mike Mokrzycki.
Web-based survey instrument fielded from March 22 to April 5, 2011; average completion time for each
respondent was 8 minutes. Respondents were assured their answers would remain confidential, and
parents, who gave consent for their teen to participate, were asked to give the teen privacy while completing
the survey. Results of the survey were weighted by age, race/ethnicity, gender and other variables to
account for unequal probabilities of selection into this sample.

Margin of sampling error: +/- 5.2 percentage points for teens, +/- 5.0 percentage points for parents
, at
the 95% confidence level. Surveys are subject to other error, including from question wording and order and
from survey non-response.
See detailed methodology statement for additional information.
QUESTIONNAIRE NOTES

In the parents survey section, “(TEENAGER)” refers to the parent’s sole teenager or, if the parent has
multiple teens, the one randomly selected for the sample. In the teen survey, questions were worded to
reflect two parents or a single parent depending on the teen’s response to a screening question.

P1. Generally speaking, would you say: (ROTATE RESPONSE OPTIONS) (Teens were asked
identical question)

PARENTS TEENS
Most people can be trusted
You can’t be too careful in dealing with people 62 62
P2. Does (TEENAGER) have a cell phone?
PARENT’S REPORT OF TEEN’S REPORT OF TEEN CELL STATUS OWN CELL STATUS Yes 80% 79%
No 20 20

[IF TEENAGER HAS CELL PHONE, ASK: (N=426)]
P3. Which comes closest to describing how frequently (TEENAGER) uses text messaging
on (his/her) cell phone? (For comparison: TEENS with cell phones were asked to
estimate their own frequency of using text messaging)
PARENT’S ESTIM. TEEN’S OWN
OF TEEN’S USE ESTIMATE
(He/She) sends/receives texts most days, 66% 65%
and many times a day
(He/She) sends/receives texts most days, 15 17
but usually no more than a few times a day
(He/She) sends/receives texts at least a few 6 7
times a week but not usually on a daily basis
(He/She) sends/receives texts infrequently 7 5
(He/She) never sends/receives texts 6 6
P4. Which of the following does (TEENAGER) use at least regularly to go online –
that is, for Internet access? You need to check yes or no for each item:
YES, (TEENAGER) NO, (TEENAGER) I
uses this to does not use this don’t
go online to go online know
a. A desktop computer at home 73 27 *
b. A desktop computer at school 54 26 21
c. A desktop computer somewhere else 18 62 20
d. A laptop computer at home 62 37 2
e. A laptop computer at school 12 61 27
f. A laptop computer somewhere else 10 67 23
g. An iPad or other “tablet” computer 5 84 11
[IF TEENAGER HAS CELL PHONE (P2.=YES), SHOW H. AND I.: (N=426)]
h. A “smart phone” like an iPhone, 24 69 7
Droid or Blackberry
i. Some other kind of cell phone 20 71 8
with web access
2 GFI Software 2011 Parent-Teen Internet Safety Report – Topline [IF P4.=”SOME OTHER DEVICE,” ASK: (N=102)]
P4-OTHER. You told us (TEENAGER) uses “some other device(s)” at least occasionally
to go online. Please describe the device(s). (OPEN END)
64% named iPod, iPod Touch or variations (like “iTouch”) 34% named variations of PlayStation, Nintendo, xBox and/or Wii 3% named cell phones 7% named other types of devices (Respondents could note multiple types of devices, so percentages exceed 100.) [IF P4.= “COMPUTER DESKTOP AT HOME” OR “LAPTOP COMPUTER AT HOME,” ASK: (N=526)]
P5. Thinking about the computer (TEENAGER) uses MOST OFTEN at HOME… Is (TEENAGER)
the only person who uses that computer, or does (he/she) share it with other people
often at home)

PARENTS TEENS
(He/she) is the only person who 27 26
uses that computer
(He/she) shares that computer with 73 74
other people in the household
[IF PARENT IS “WORKING AS A PAID EMPLOYEE,” ASK: (N=331)]
P6. Does your company supply you with a laptop or other work computer that you use
at home?
PARENTS
Yes 23
No 77

[IF PARENT IS “WORKING – SELF-EMPLOYED,” ASK: (N=65 – WARNING, SMALL SAMPLE SIZE
)]
P7. Do you have a computer that you purchased for work purposes?
PARENTS
Yes 58
No 42
[IF PARENT HAS A WORK COMPUTER, ASK: (N=111)]
P8. Do you ever let (TEENAGER) use your work computer?
PARENTS
Yes 37
No 63
[IF PARENT HAS A WORK COMPUTER (N=111)]
P9. How often do you use your work computer for personal business?
PARENTS
Often 25
Sometimes 33
Seldom 32
Never 11
[IF PARENT IS “WORKING AS A PAID EMPLOYEE” AND HAS A WORK COMPUTER (N=74]
3 GFI Software 2011 Parent-Teen Internet Safety Report – Topline P10. How often do you install software on your work computer that was not approved by your company? Results omitted because subgroup size too small for statistical reliability PARENTS Often Sometimes Seldom Never [IF PARENT WORKS (N=396)]
P11. How often do you connect a personal computing device that you own to a
corporate network?
PARENTS
Often 5
Sometimes 9
Seldom 7
Never 78
[IF PARENT EVER CONNECTS PERSONAL DEVICE TO CORPORATE NETWORK (P11=OFTEN, SOMETIMES, SELDOM)(N=90 –
WARNING, SMALL SAMPLE SIZE)
]
P12. Are you required to take any security measures for your personal computing
device that you own before you connect it to a corporate network?
PARENTS
Yes 58
No 42
P13. Do you ever use a small portable device such as a thumb drive or flash drive
to transfer data from one computer to another?
PARENTS TEENS
Yes 60 57
No 40 43
P14. Do you ever use software that enables you to connect to or control another person’s computer to fix problems or to share files or desktops? 4 GFI Software 2011 Parent-Teen Internet Safety Report – Topline P15. About how long have you been using the Internet?
PARENTS
I started using the Internet 12
within the past five years
I’ve been using the Internet 19
for more than five years
but less than 10 years
I’ve been using the Internet 34
for more than 10 years
but less than 15 years
I’ve been using the Internet 35
for more than 15 years
P16. How would you describe how frequently (TEENAGER) uses the Internet? Would you
say (TEENAGER) is: (Teens were asked to describe their own Internet use, using the
same response scale)

PARENTS DESCRIP. TEEN’S OWN
OF TEEN’S USE DESCRIPTION
A heavy user of the Internet 29 28
A moderate user of the Internet 51 54
A light user of the Internet 20 19
P17. Overall, how confident are you that you can keep things like computer viruses,
spyware and other potentially dangerous programs off of computers when you want to?
PARENTS TEENS
Very confident 21 25
Somewhat confident 55 52
Not too confident 20 18
Not at all confident 4 4
P18. Do you happen to have virus protection on the computer(s) you own in your
home?
PARENTS
Yes 89
No 7
I don’t know 4

[IF PARENT HAS ANTI-VIRUS SOFTWARE (N=485)]
P19. As you may know, anti-virus programs use something called a “virus definition
file,” which allows the program to identify and protect against viruses and other
potentially dangerous software. How often do you update the virus definition file
PARENTS
Daily 28
Weekly 27
Less often than weekly 19
I don’t know 24
5 GFI Software 2011 Parent-Teen Internet Safety Report – Topline P20. Have you ever discussed Internet safety with (TEENAGER)? (Teens were asked if
their parents ever discussed Internet safety with them)

PARENTS TEENS
Yes 94 84
No 6 10
I don’t know n/a 6
P21. Does (TEENAGER)’s school teach safe Internet practices? (Teens were asked same

PARENTS TEENS
Yes 65 76
No 2 15
I don’t know 33 9

P22. Does (TEENAGER)’s school monitor Internet use by students?
PARENTS
Yes 73
No 1
I don’t know 26

P23. Have you established rules in your household about (TEENAGER)’s use of the
Internet? (Teens were asked if their parents have established these rules)
PARENTS TEENS
Yes 88 82
No 12 19

[IF PARENTS HAVE ESTABLISHED INTERNET USAGE RULES (N=474)]
P24. How strictly would you say you enforce rules about (TEENAGER)’s use of the
Internet? (Teens were asked how strictly their parents enforce these rules)
PARENTS TEENS
Very strictly 35 33
Somewhat strictly 52 45
Not too strictly 11 20
Not at all strictly 1 2
P25. Thinking about any computers you use at home … Do you use monitoring software
or a filter that keeps (TEENAGER) from going to some types of Internet sites?
(Teens were asked if their parents use such software)
PARENTS TEENS
Yes 36 24
No 64 44
I don’t know n/a 32
6 GFI Software 2011 Parent-Teen Internet Safety Report – Topline P26. After (TEENAGER) goes online at home, do you ever check to see what web sites
(he/she) went to? (Teens were asked if their parents check)
PARENTS TEENS
Yes 64 24
No 35 28
I don’t know n/a 49
P27. Now we’re going to ask you about some things (TEENAGER) may do online. As a
reminder, your answers are strictly confidential and won’t be shared with anyone.
To the best of your knowledge, how often does (TEENAGER) do each of the following?
You need to check an answer to each item. [RANDOMIZE FIRST FOUR ITEMS; ALWAYS LIST ADULT
WEB SITE ITEM LAST]

Often Some- Seldom Never I don’t
a. Play online games 26 37 23 13 *
home such as music, video or
picture files or computer games
c. Use your credit card to buy 1 16 19 63 *
something online, including to set
d. Install any software on a computer 3 19 33 42 3
e. Visit a web site intended only for * 3 12 71 13
P28. To the best of your knowledge, do you think (TEENAGER) has ever done either of
the following? You need to answer yes or no for each item. (ROTATE RESPONSE
OPTIONS)
Yes No I don’t know
a. Bullied anyone using your computer or 2 90 8 by text-messaging from a cell phone b. Been bullied by anyone online or by 8 82 10 text message from a cell phone P29. Have you ever had a virus or other potentially dangerous program affect a computer you were using at home? PARENTS TEENS Yes 65 47 No 35 53 7 GFI Software 2011 Parent-Teen Internet Safety Report – Topline [IF PARENT HAS HAD A COMPUTER VIRUS, ASK: (N=343)]
P30. Have you had viruses or other potentially dangerous programs affect a computer
you were using at home only once or more than once? (Teens were asked the same
question; N=247)

PARENTS TEENS
Only once 45 48
More than once 55 52

P31. When you’ve had a virus or other potentially dangerous program affect a
computer you were using at home, generally, how serious a problem has it caused?
(Teens were asked the same question; N=247)
PARENTS TEENS
Very serious 18 22
Somewhat serious 44 37
Not too serious 33 36
Not at all serious 4 5
On a slightly different topic …
P32. Do you have a Facebook profile?
PARENTS TEENS
Yes 63 76
No 37 24
P33. Does (TEENAGER) have a Facebook profile?
PARENTS
Yes 73
No 27
P34. Are you a Facebook “friend” of (TEENAGER)? (Teens were asked if they were
Facebook “friends” with at least one parent; N=353)

PARENTS TEENS
Yes 87 87
No 13 12
[IF PARENT DOES NOT HAVE A FACEBOOOK PROFILE OR HAS ONE BUT IS NOT A FACEBOOK “FRIEND” OF (TEENAGER),
P35. How closely do you monitor what (TEENAGER) does on Facebook? (Teens not
Facebook “friends” with a parent were asked how closely their parents monitor what

PARENTS TEENS
Very closely 11 2
Somewhat closely 32 18
Not too closely 37 41
Not closely at all 19 32
8 GFI Software 2011 Parent-Teen Internet Safety Report – Topline P36. Which of these statements comes closer to your view:
PARENTS TEENS
Most teens do things online that they 73 74
wouldn't want their parents to know about
Most teens don't do things online that 27 25
they'd want to hide from their parents

*** END PARENTS SURVEY ***

9 GFI Software 2011 Parent-Teen Internet Safety Report – Topline TEENS SURVEY (N=535 UNLESS NOTED OTHERWISE)
T1. Generally speaking, would you say: (ROTATE RESPONSE OPTIONS) (Parents were

TEENS PARENTS
Most people can be trusted
You can’t be too careful in dealing with people 62 62 T2. Do you have a cell phone? TEEN’S REPORT OF PARENT’S REPORT OF OWN CELL STATUS TEEN’S CELL STATUS Yes 79% 80%
No 20 20
Ref 1 *
[IF TEEN HAS CELL PHONE, ASK: (N=422)]
T3. Which comes closest to describing how frequently you use text messaging on your
cell phone?
TEEN’S OWN PARENT’S ESTIM.
USE OF TEXTS OF TEEN’S USE
I send/receive texts most days, 65% 66%
and many times a day
I send/receive texts most days, but 17 15
usually no more than a few times a day
I send/receive texts at least a few times 7 6
a week but not usually on a daily basis
I send/receive texts infrequently 5 7
I never send/receive texts 6 6
T4. Which of the following do you use at least regularly to go online – that is,
for Internet access? You need to check yes or no for each item:
YES, I use this NO, I do not use this
to go online to go online
a. A desktop computer at home 71 30
b. A desktop computer at school 67 33
c. A desktop computer somewhere else 28 72
d. A laptop computer at home 64 36
e. A laptop computer at school 23 76
f. A laptop computer somewhere else 18 82
g. An iPad or other “tablet” computer 8 92

[IF TEENAGER HAS CELL PHONE (P2.=YES), SHOW H. AND I.: (N=422)]
h. A “smart phone” like an iPhone, 29 71
Droid or Blackberry
i. Some other kind of cell phone 22 78
with web access
10 GFI Software 2011 Parent-Teen Internet Safety Report – Topline [IF P4.=”SOME OTHER DEVICE,” ASK (N=127)]
T4-OTHER. You told us you use “some other device(s)” at least occasionally to go
online. Please describe the device(s). (OPEN END)
51% named iPod, iPod Touch or variations (like “iTouch”) 44% named variations of PlayStation, Nintendo, xBox and/or Wii 22% named cell phones 4% named other devices (Respondents could note multiple types of devices, so percentages exceed 100.)
[IF P4.= “COMPUTER DESKTOP AT HOME” AND/OR “LAPTOP COMPUTER AT HOME,” ASK: (N=525)]
T5. Thinking about the computer you use MOST OFTEN at HOME… Are you the only person
who uses that computer, or do you share it with other people in your household?
(Parents were asked whether the teenager shares the computer or not)
TEENS PARENTS
I am the only person who 26 27
uses that computer
I share that computer with 74 73
other people in the household
T6. Do you ever use a small portable device such as a thumb drive or flash drive to
transfer data from one computer to another?
TEENS PARENTS
Yes 57 60
No 43 40
T7. Do you ever use software that enables you to connect to or control another
person’s computer to fix problems or to share files or desktops?
TEENS PARENTS
Yes 7 15
No 93 85
T8. At about what age did you start using the Internet?
TEENS 8 or younger 31 9 or 10 32 11 or 12 28 13 or older 9 T9. How would you describe how frequently you use the Internet? Would you say you are: (Parents were asked to estimate their teen’s Internet use, using the same response scale) TEEN’S OWN PARENTS DESCRIP. DESCRIPTION OF TEEN’S USE A heavy user of the Internet 28 29 A moderate user of the Internet 54 51 A light user of the Internet 19 20 11 GFI Software 2011 Parent-Teen Internet Safety Report – Topline
T10. Overall, how confident are you that you can keep things like computer viruses,
spyware and other potentially dangerous programs off of computers when you want to?
TEENS PARENTS
Very confident 25 21
Somewhat confident 52 55
Not too confident 18 20
Not at all confident 4 4

T11. Does your school teach safe Internet practices? (Parents were asked same

TEENS PARENTS
Yes 76 65
No 15 2
I don’t know 9 33
T12. (Have your parents/Has your parent) ever discussed Internet safety with you?
(Parents were asked if they’ve ever discussed Internet safety with the teen)
TEENS PARENTS
Yes 84 94
No 10 6
I don’t know 6 n/a
Internet? (Parents were asked if they have established these rules)
TEENS PARENTS
Yes 82 88
No 19 12

[IF PARENTS HAVE ESTABLISHED INTERNET USAGE RULES, ASK: (N=435)]
of the internet? (Parents were asked how strictly they enforce these rules)
TEENS PARENTS
Very strictly 33 35
Somewhat strictly 45 52
Not too strictly 20 11
Not at all strictly 2 1
T15. Thinking about any computers you use at home … (Does your parent/Do your
parents) use monitoring software or a filter that keeps you from going to some
types of Internet sites? (Parents were asked if they use such software)
TEENS PARENTS
Yes 24 36
No 44 64
I don’t know 32 n/a
12 GFI Software 2011 Parent-Teen Internet Safety Report – Topline T16. After you go online at home, (does your parent/do your parents) ever check to
see what web sites you went to? (Parents were asked if they check)
TEENS PARENTS
Yes 24 64
No 28 35
I don’t know 49 n/a
T17. Now we’re going to ask you about some things you may do online. As a reminder,
your answers are strictly confidential and won’t be shared with anyone, including
How often do you do each of the following? You need to check an answer for each
item.
Often Sometimes Seldom Never
[RANDOMIZE A-G, ALWAYS KEEP H LAST]
a. Play online games 29 40 18 13
such as music, video or picture
files or computer game
c. Use a parent’s credit card to buy 3 12 15 70
something online, including to set up
d. Install any software on a computer in 5 23 28 44
e. Share an online password with someone * 7 17 76
f. Create an account that your parents 1 14 19 65
didn’t know about on an online service
to prevent someone from seeing what
sites you visited
h. Visit a web site intended only for adults 2 7 16 76

T18. Have you ever done each of the following? You need to answer yes or no for
each item.
Yes No
[ROTATE A AND B]
a. Said something to someone via the Internet 31 69
or text message that you wouldn’t have said
to his or her face
b. Been contacted online by someone with no 29 71
connection to you or any of your friends
[ROTATE C AND D]
c. Bullied anyone using your computer or 4 96
by text-messaging from a cell phone
d. Been bullied by anyone online or by 11 89
text message from a cell phone
13 GFI Software 2011 Parent-Teen Internet Safety Report – Topline [IF TEENAGER EVER PLAYS ONLINE GAMES (T17.A. = OFTEN, SOMETIMES OR SELDOM), ASK: (N=468)]
T19. You told us you have played online games. Did any of those games involve
betting with real money?
TEENS
Yes 1%
No 99
[IF TEENAGER EVER VISITED AN ADULT WEBSITE (T17.H. = OFTEN, SOMETIMES OR SELDOM), ASK: (N=140)]
TEENS
Yes 53%
No 47
[IF TEENAGER HAS BEEN CONTACTED ONLINE BY SOMEONE WITH NO CONNECTION TO THEM, ASK: (N=160)]
T21. You told us you’ve been contacted online by someone with no connection to you
or any of your friends. Has this happened to you only once or more than once?
TEENS
Only once 38%
More than once 62
[IF TEENAGER HAS BEEN CONTACTED ONLINE BY SOMEONE WITH NO CONNECTION TO THEM, ASK: (N=160)]
T22. When you’ve been contacted online by someone with no connection to you or any
of your friends, have you ever responded?
TEENS
Yes 23%
No 76
T23. Have you ever had a virus or other potentially dangerous program affect a
computer you were using at home?
TEENS PARENTS
Yes 47 65
No 53 35
T24. Have you had viruses or other potentially dangerous programs affect a computer
you were using at home only once or more than once?(Parents were asked the same
question; N=344)

TEENS PARENTS
Only once 48 45
More than once 52 55

14 GFI Software 2011 Parent-Teen Internet Safety Report – Topline [IF TEEN HAS HAD A COMPUTER VIRUS, ASK: (N=246)]
T25. When you’ve had a virus or other potentially dangerous program affect a
computer you were using at home, generally, how serious a problem has it caused?
(Parents were asked the same question; N=343)
TEENS PARENTS
Very serious 22 18
Somewhat serious 37 44
Not too serious 36 33
Not at all serious 5 4

T26. On a slightly different topic …
Do you have a Facebook profile?
TEENS PARENTS
Yes 76 63
No 24 37
TEENS
Yes 79
No 21

(Parents were asked if they were Facebook “friends” with the surveyed teen; N=284)
TEENS PARENTS
Yes 87 87
No 12 13
[IF PARENTS DON’T HAVE FACEBOOK PROFILES OR DO BUT ARE NOT FACEBOOK “FRIENDS” WITH THE TEEN, ASK:
(N=94 – WARNING, SMALL SAMPLE SIZE)]
T29. How closely (does your parent/do your parents) monitor what you do on
their parents monitor what they do on Facebook; N=151)

TEENS PARENTS
Very closely 2 11
Somewhat closely 18 32
Not too closely 41 37
Not closely at all 32 19
15 GFI Software 2011 Parent-Teen Internet Safety Report – Topline T30. Which of these statements comes closer to your view:
TEENS PARENTS
Most teens do things online that they 74 73
wouldn't want their parents to know about
Most teens don't do things online that 25 27
they'd want to hide from their parents
[IF PARENTS DON’T HAVE FACEBOOK PROFILES OR DO BUT ARE NOT FACEBOOK “FRIENDS” WITH THE TEEN, ASK:
(N=94 – WARNING, SMALL SAMPLE SIZE)]

T31. What about you - do you ever post things on Facebook that you wouldn’t want
TEENS
Yes 33
No 67
T32. How well do you understand how to control privacy settings in Facebook?
TEENS
I have a good idea how to do it 83
I’m not really sure how to do it 17

T33. What kind of viewing access do you allow to your status, photos and posts on
TEENS
Friends only 71
Friends of friends 13
Everyone 8
Customized access 8

*** END TEEN SURVEY ***

16 GFI Software 2011 Parent-Teen Internet Safety Report – Topline

Source: http://www.gfi.cz/documents/gfi-parent_teen_%20report_topline_data_set.pdf

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